Open Group Tech provides a wide range of services, including computer and phone repair, managed IT services, cloud solutions, disaster recovery, network solution services, IT consulting, and cloud business hub support.

If you need a specific solution, please get in touch.

Yes, Open Group Tech caters to businesses of all sizes, from small local enterprises to larger organizations.

Yes, we serve residential customers. We can provide in-home service or service within our store.

Our managed IT services ensure your technology systems run smoothly, allowing you to focus on your core business. We handle everything from troubleshooting to security updates.

Cloud solutions enable you to access your data from anywhere, reduce hardware and maintenance costs, and enhance productivity and collaboration within your team.

Disaster recovery involves planning and implementing strategies to recover data quickly and effectively in case of a disaster. It's crucial for safeguarding your business's critical data and ensuring business continuity.

We offer network design and security services to enhance connectivity and ensure your network is reliable and secure, keeping your business operations uninterrupted.

Our IT consulting services are tailored to your unique business needs. We work closely with you to provide expert guidance on IT strategy, security, and business optimization.

Our Cloud Business Hub offers secure cloud desktop solutions, allowing your employees to work from anywhere on any device, while we handle migration and ongoing support.

Yes, we offer data backup as part of our cloud solutions and disaster recovery services to safeguard your valuable data.

We serve businesses across various industries, including healthcare, finance, retail, manufacturing, and more. We also serve residential/non-business customers.

To get started, simply contact us through our website or call our customer support. We'll be happy to discuss your specific needs and provide tailored solutions.

Open Group Tech (“we,” “us,” or “our”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, store, and safeguard information when you interact with our website, products, services, or SMS communications, including phone repair updates.

1. Information We Collect

We may collect personal information when you:

• Visit our website

• Submit a phone number for SMS updates (e.g., repair status notifications)

• Communicate with us via email, phone, or SMS

Personal information may include your:

• Name

• Phone number

• Email address

• Device details

2. How We Use Your Information

We use your information to:

• Provide, deliver, and improve our services (such as repair updates by SMS)

• Respond to requests and inquiries

• Comply with legal regulations

3. How We Share and Protect Your Data

• We do not sell, rent, or share your personal information—including your phone number, SMS opt-in status, and related data—with third parties or affiliates for their marketing or promotional purposes.

• Your information may be shared with third-party service providers solely to operate our business and deliver services you request (e.g., SMS notifications), and only under strict confidentiality agreements.

• We implement industry-standard security measures to protect your information from unauthorized access or disclosure.

4. SMS Messaging and Opt-Out Rights

By providing your phone number, you consent to receive text messages related to your service request. Message frequency may vary. Message and data rates may apply.

• Opt-out at any time: Reply STOP to any SMS notification to unsubscribe.

• For help, reply HELP or contact us at help@opengrouptech.com or 503-967-6671

• Your SMS opt-in data will not be sold or shared with third parties or affiliates for marketing or promotional purposes.

5. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations.

6. Your Rights

You can request access to, correction of, or deletion of your personal information at any time by contacting us.

7. Changes to This Policy

We may update this policy as needed. The latest version will always be posted on our website.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Open Group Tech info@opengrouptech.com Attn: Privacy Officer

Industry Language for Tech Companies: At Open Group Tech, we value data security and user privacy as core aspects of our business. We employ encryption, access controls, and ongoing risk assessments to ensure your information remains protected.

This draft covers the requirements for Zoom’s SMS/10DLC, includes standard data use statements for tech companies, and clearly affirms you do not share or sell customer data for marketing purposes.